A practical example
Example: a 40-page security whitepaper split by section heading lets an assistant retrieve the complete 'data retention' section, while fixed 500-character splits cut that same section into fragments that answer questions poorly.
What to evaluate before investing
- Ask whether chunk size and overlap are configurable per source, or fixed by the vendor.
- Test retrieval with questions that require one specific section of a long document — does the answer cite the right passage?
- Ask how tables, lists, and headers are handled, since naive splitting often breaks their structure and meaning.
Limitations and tradeoffs
Tradeoff: small chunks retrieve precisely but lack surrounding context, while large chunks preserve context but dilute relevance and consume more of the model's window.
There is no universal setting; it must be tuned per content type.
Plan your next step with MeshLine
Connect this decision to your automation, organic marketing and customer lifecycle management. In a MeshLine demo, discuss your existing tools, the scope you need and how to measure the result.