A practical example
Example: an agent answering product questions cites the knowledge base; any answer whose claims cannot be matched to a source document is flagged and routed to a human instead of being sent.
What to evaluate before investing
- Ask what the detection method actually is: source-matching, a second model check, or heuristics; each catches different errors.
- Check what happens to flagged outputs: are they blocked, rewritten, or only labeled for later review?
- Request detection performance on your own content during the trial, since accuracy varies heavily by domain and language.
Limitations and tradeoffs
No detection method is complete; plausible but wrong claims that align with real sources can pass every check, so sampling review remains necessary.
Plan your next step with MeshLine
Connect this decision to your automation, organic marketing and customer lifecycle management. In a MeshLine demo, discuss your existing tools, the scope you need and how to measure the result.