Glossary

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Glossary / Evaluation and implementation guide

Recurring Payments

Recurring payments are charges collected on a repeating schedule under a customer mandate, the stored authorization that permits future charges. The work involves storing that mandate securely, running the schedule, and handling charges that fail.

It is a collection mechanism, not a product or plan structure.

A practical example

Example: a gym charges members on the first of each month. When a member's stored card fails, the system retries after three days and sends an update request before suspending access.

What to evaluate before investing

  • Ask how the tool stores and refreshes mandates, and what happens when a card network requires customer re-verification.
  • Check whether schedules support proration, date changes, and pauses without canceling the mandate.
  • Confirm how failed recurring charges trigger retries, notifications, and access or service suspension rules.

Limitations and tradeoffs

Mandate rules differ by region and payment method; a setup that works for cards in one country may not be valid for direct debit elsewhere.

Plan your next step with MeshLine

Connect this decision to your automation, organic marketing and customer lifecycle management. In a MeshLine demo, discuss your existing tools, the scope you need and how to measure the result.