Glossary

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Glossary / Evaluation and implementation guide

Lead Capture Source Ledger

A Lead Capture Source Ledger is the authoritative registry of every live capture mechanism: its owner, field mappings, routing targets, and lifecycle status.

Lead source tracking records where leads came from; the ledger inventories the capture surfaces themselves—forms, chat widgets, webinar registrations, embedded tools—so audits can prove which surfaces exist, which are owned, and which route somewhere valid.

It is the basis for quarterly audits and clean decommissioning.

A practical example

Example: a quarterly audit cross-checks the ledger against active forms and finds an old event widget still submitting to a queue deleted two quarters ago; the widget is retired and its history is preserved in the ledger entry.

What to evaluate before investing

  • Ask whether each ledger entry records the routing target and the date it was last verified as reachable.
  • Confirm the ledger captures field mappings per surface, so schema changes in the CRM can be checked against every active capture point.
  • Check whether lifecycle status is maintained with dates, so retired surfaces are distinguishable from live ones during audits.

Limitations and tradeoffs

The ledger reflects declared surfaces only; capture points embedded by other teams or vendors may not be registered, so pair ledger audits with a site and tool sweep to find unregistered capture mechanisms.

Plan your next step with MeshLine

Connect this decision to your automation, organic marketing and customer lifecycle management. In a MeshLine demo, discuss your existing tools, the scope you need and how to measure the result.